[ Employment ]

CONTRACTOR CUSTOMER SERVICE POSITION AVAILABLE AT WARD LUMBER (FT)

Primary Duties:

• Provides professional, friendly and courteous sales and customer service support for Pro Sales outside sales personnel and services contractors in the store as necessary.
• Takes building materials orders and provides advice and guidance on alternative materials, techniques, designs, and cost-effective approaches.
• Provides computer and manually generated quotes on requested building materials, custom built items, etc., and follow-ups as needed.
• Follows up on orders and back orders.
• Assists in resolving customer complaints and helps expedite customer credit account and financing requests.
• Perform other duties as requested.

Position Requirements:

• High School diploma or GED.
• Minimum of 2 years in building material sales, construction, or equivalent experience.
• Computer literate in Windows, Microsoft Office. Able to prioritize job functions in order to handle multiple tasks.
• Must be proactive, solution & detail oriented when dealing with customers, vendors & co-workers.
• Able to communicate with good written, oral & listening skills.
• Must be outgoing, energetic & customer service oriented. 
• Able to work flexible schedule as required.

‍

WAREHOUSE/NON-CDL DRIVER POSITION AVAILABLE AT WARD LUMBER (FT or PT)

• Warehouse/ non-CDL driver position open at Ward Lumber serving our homeowner and contractor community.
• This position is primarily outside in the warehouses and building supply yard and making deliveries to our customers.
• Training including forklift certification provided, competitive wages, benefits and incentive plans including $1000 - 401K sign on bonus for full time and $500 - 401K sign on bonus for part time.
• Must have a valid driver's license and be able to pass a drug test and pre-employment physical.
• Apply in person at the Jay location: 697 Glen Rd., Jay, NY 12941 or fill out an application online, print and email, or fax to (518) 946-2188.

CUSTOMER SERVICE POSITION AVAILABLE AT WARD LUMBER (FT or PT)

• Customer Service position open at Ward Lumber serving our homeowner and contractor community.
• Training provided, competitive wages, benefits and incentive plans including $1000 - 401K sign on bonus for full time and $500 - 401K sign on bonus for part time.
• Must have a valid driver's license and be able to pass a drug test and pre-employment physical.
• Apply in person at the Malone location: 3240 Rt 11, Malone or fill out an application online, print and email.

CONTRACTOR SALES ASSISTANT (FT)

• Provides sales and customer service support to contractor sales and services contractor, commercial building materials and homeowner customer accounts.
• Assist contractor sales with ordering of non-stock materials from vendors.
• Confirm and check all orders, including but not limited to special orders. Ensure accuracy of what is ordered and what is confirmed from vendor.
• Coordinate deliveries of stock materials and special orders with pro sales salesmen, pro customers & Yard Manager.
• Takes building materials orders and provides advice and guidance, on alternate materials, techniques, designs, and cost-effective approaches.
• Provides computer and manually generated quotes on requested building materials, custom built items, special orders, etc. and follows up as needed.
• Communicate effectively with customers via telephone, e-mail and/or text. Facilitate communication between pro salespeople and customers.
• Assists retail store sales personnel as may be required.
• Training, competitive wages, benefits and incentive plans including $1000 - 401K sign on bonus.
• Must have a valid driver's license and be able to pass a drug test and pre-employment physical.
• Apply in person at the Malone location: 3240 Rt 11, Malone or fill out an application online, print and email.