[ Career Opportunities]

Position Title:          Pro SalesSupport                    

Location:                     Jay Store

Shift/Hours:              FullTime/Flexible

Department:             Pro Sales                                  

ReportsTo:                 General Manager

Starting Wage:        $18/ hour

GENERAL FUNCTION

Daily support of Pro Sales Staff by working with customersand contractor to determine their needs, assist in obtaining appropriate quotesand ensuring proper delivery of needed items.

ESSENTIAL DUTIES AND RESPONSIBILITIES    

• Provide support to our pro sales specialists
• Provide excellent customer service to  contractors and homeowners
• Assist customers in person, over the phone and by electronic requests
• Follow up on quotes, orders and product requests
• Efficiently helps manage materials from the order point to job site delivery
• Once appropriately trained, provide guidance on alternative materials, techniques, designs, and cost-effective approaches to customers    
• Provide quotes on requested building materials

·       To preserve and grow our successfulworking relationships with team members, customers, and vendors.

·       Other job duties as may be requested

KNOWLEDGE AND SKILLS

• High school diploma or equivalent
• Ability to prioritize, multitask and stay organized
• The right attitude to be proactive, solution and detail orientated
• Office and/or building experience desired but not required
• Ability to communicate with good written, oral and listening skills.  

RESPONSIBILITY

Keeporders/quotes flowing smoothly through the process from sales to deliveryassisting all team members as appropriate including pro sales, yard, delivery,retail and management as well as communicating effectively with customers andvendors.  

PHYSICAL

Must be able to lift at least 50lbs, pass physical and drug screening.

WORKING CONDITIONS:

Works inside but outside exposure is likely to fully understand products, limits for both yard and delivery staff and alternatives for products for customer benefit.  

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If you are interested in this position you may either apply in person at 697 Glen, Rd Jay, NY 12941 or send a letter of interest and resume to payroll@wardlumber.com.